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Returns and Refunds

For items purchased on the British Grocery Store, you can send them back for a full refund within 28 days, provided it has not been used, and is returned with any packaging that form part of the goods.

If your item is faulty, please include details with the with your goods when sending it back to us. Refunds will be processed within 14 days of receiving the returned item(s).

Returns Address:

British Grocery Store Returns

Unit F, North Business Park, 

85A Cloghanramer Rd, 

United Kingdom, 

BT34 1QG